| Review: |
Over the years as the pharmaceutical R&D has matured and competition has stiffened and a more rigorous approach to it has become necessary. This book provides an insight into how to measure and improve the R&D process. Four case studies of fictional companies are provided to illustrate the concepts that are described. There are chapters on: selecting a metrics system; creating the foundation using strategy maps; developing performance metrics; developing financial, customer and organizational metrics; metric tips and tricks; displaying your metrics; and closing the strategy loop. |