Taking Charge of your VoIP Project. Strategies and Solutions for Successful VoIP Deployments
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Author(s): J. Q. Walker and J. Hicks
Publisher: Cisco Press
ISBN: 1587200929
Format: softback
294pp
Price: $39.95
Review Date: 02 March 2004
Review: This book provides chief information officers and IT managers with a step-by-step approach to deploying Voice-over-IP (VoIP) integration with their existing systems, networks and applications. It covers: the basic terminology and concepts in understanding VoIP; how to build a business case for VoIP; what you need to consider when planning for VoIP deployment; how to decide whether to do it yourself or to outsource; how to adjust the devices in your network to improve cell quality; VoIP management; the service level agreements that are needed for a VoIP implementation; and the security considerations in VoIP deployment.