Risk Management and Error Reduction in Aviation Maintenance
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Author(s): M. Papankar and J. Taylor
Publisher: Ashgate Publishing Ltd
ISBN: 0754619419
Format: hardback
214pp
Price: £35.00
Review Date: 22 December 2003
Review: About 12–15 percent of all commercial airliner accidents are attributed to maintenance errors. Risks, though inherent in the maintenance process, are manageable through appropriate interventions at both individual and organizational levels. This book is for students of aviation as well as practitioners. It includes the ‘Hawkins–Ashby’ model of risk management, the emerging Concept Alignment Process of risk management, the under-rated concept of interpersonal trust in risk management, the under-used principle of professionalism and the under-used practice of return on investment calculation for risk management. The authors express, through these concepts, the ideas for the next generation of MRM programs: behaviour-based, proactive, and beyond regulatory compliance. Eight cases of accidents due to maintenance error are used to illustrate some of the common risks that maintenance professionals take.