Handbook of Quality Management
Buy a book... In Association with Amazon.co.uk
Author(s): M. Seaver (Ed.)
Publisher: Gower
ISBN: 0566081490
Format: hardback
506pp
Price: £95.00
Review Date: 23 July 2003
Review: This large reference is structured according to the well-known quality concept of Plan–Do–Check–Act. It covers all aspects of quality management, from the concept of ‘quality’ itself, through product liability, JIT supplies, documentation, control charts, benchmarking, to managing improvements and environmental managements. This edition includes the changes relating to ISO 9000, which was modified in 2000, giving it an increased emphasis on product safety. Where previous editions may have lent towards engineering, this edition has been made more applicable to businesses in general.