Managing Maintenance Error. A Practical Guide
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Author(s): J. Reason and A. Hobbs
Publisher: Ashgate Publishing Ltd
ISBN: 075461591X
Format: softback
182pp
Price: £19.50
Review Date: 14 May 2003
Review: With modern technology the effects of an error can be amplified and cause greater harm than ever before. Maintenance errors were among the main causes in: the Apollo 13 disaster; the Flixborough explosion; the Three Mile Island near-disaster; the DC10 crash at Chicago O’Hare; the explosion of Piper Alpha oil platform, and many more. This book explains to maintenance personnel and managers how to reduce the risk of maintenance error by understanding why the errors occur and how the risk can be controlled. It deals practically, with case studies (mainly from the aeronautics industry), with human risks and particular human performance problems in maintenance. It also provides an engineer’s guide to understanding and confronting the threat of maintenance error.